At Helperly, we go beyond simply matching families and helpers. We streamline the hiring process to make it faster and more efficient, while maintaining a personal and compassionate touch. Our commitment doesn’t end when a contract is signed—we continue to support both employers and helpers through regular check-ins, wellbeing initiatives, and community events, resulting in happier, more stable placements for families.

Our relationship with families doesn’t stop at placement. Helperly provides:

• Expectations alignment and communication support at the beginning of employment - including helping employers set clear daily routines, household standards, and specific goals (such as childcare focus, cleaning priorities, or cooking requirements).
• Post-placement check-in and mediation assistance if challenges arise — for example, misunderstandings about workload, attitude or communication issues, differences in hygiene habits, or adjustment difficulties during the first few months.
• Ongoing consultation and issue mitigation throughout the helper’s employment — if unexpected issues occur, our team steps in early to mediate, guide, and provide practical solutions to ensure employers get the help they need.

This ensures long-term compatibility, trust, and peace of mind for both families and helpers.

We believe that happy, confident helpers create better homes. That’s why Helperly invests in each helper’s personal and professional growth through skills workshops, wellbeing programs, and peer support sessions. By fostering a supportive community, helpers stay motivated and continually improve—leading to a smoother, more harmonious household experience for employers.

We recruit full-time live-in domestic helpers, both local and overseas. Our candidates include:

• Top graduates from partner training schools, equipped with strong skills in infant care, elderly support, household management, cooking, pet care, etc.
• Experienced helpers who have previously worked in Hong Kong or abroad, bringing valuable hands-on experience and cultural understanding.

We stand by our promise of efficient hiring that brings you peace of mind. Pre-screened local and overseas candidates are available for interviews within days, ensuring a smooth and efficient process. Timelines vary depending on the helper’s location—typically 4–6 weeks for local hires and 3–4 months for overseas hires.

Helperly is committed to transparent pricing—with no hidden charges or surprise fees. You can find our fees and services on our Pricing page for full clarity before you decide to hire.